Your Bill Explained

We make our bills as simple as possible. But if you need an explanation for any part of your bill click on the electricity and gas bill image below. If you'd prefer to speak to someone in person, please call us on one of the hotline numbers in the right hand column of this page.

 

Your electricity and gas bill explained

 

Your annual statement explained

Now you've received your bill
 

 

Now you've received your bill

 

 

 

We've recently combined our separate electricity and gas bills into one. If you've received a bill for a single energy type, you can look at an example of  an electricity only or a gas only bill instead.